Shipping & Delivery Information
Learn about our delivery services and shipping policies
Delivery Timeline
Same-day Delivery
For clients within Nairobi (orders confirmed before 2 PM)
24-hour Delivery
For orders outside Nairobi
Express Delivery
Available for urgent orders (additional charges apply)
Delivery Coverage
Kenya Nationwide
Reliable delivery across all counties
East Africa Region
Extended delivery to neighboring countries
Order Tracking
Real-time updates via WhatsApp and SMS
Delivery Charges
| Location | Delivery Time | Charges |
|---|---|---|
| Nairobi (CBD & Westlands) | Same day (before 2 PM) | KES 300 |
| Nairobi (Other areas) | Same day | KES 500 |
| Outside Nairobi | 24 hours | KES 800 - KES 1,500 |
| Other Counties | 2-3 business days | KES 1,000 - KES 2,500 |
| East Africa Region | 3-7 business days | Contact for quote |
* Free delivery on orders above KES 5,000 within Nairobi
Important Delivery Information
Order Confirmation
All orders must be confirmed and payment verified before delivery arrangements are made.
Delivery Attempts
We make up to 3 delivery attempts. Additional attempts may incur extra charges.
Proof of Delivery
All deliveries require signature or photo confirmation for security purposes.
Delivery Delays
We are not responsible for delays caused by third-party courier services, weather conditions, or unforeseen circumstances.
Contact Us for Delivery Support
Have questions about your delivery? Our team is here to help!